FAQs
What if I change my mind?
That’s okay. We get it — life is messy, and so are decisions. You’ve got 7 days to return or exchange anything you’ve bought. No need to explain. Just keep it unworn, unwashed, and with the tags still on.
Is returning a hassle?
Not at all. Your first return is on us (if you're in Egypt). We won’t make you jump through hoops — just send it back and we’ll sort it.
What if something’s wrong with my order?
Defects happen — in life and in clothes. If your item arrived damaged or something’s off, we’ll fix it. No extra charge. No drama.
How long will it take to get my order?
We move fast, but not rushed. Expect your delivery in 2 to 5 working days.
How much is shipping?
• Flat fee: EGP 80 across Egypt
• Free shipping if your order is over EGP 1,000
Because self-expression shouldn’t come with hidden fees.
Can I track my order?
Absolutely. You’ll get a tracking number once we ship — because waiting without knowing? That’s not our style.
Not sure what size to get?
We’ve got a Size Guide on each product page. Still unsure? Talk to us — we’re real people who actually reply.
What makes Super Ego different?
We’re not just selling clothes — we’re telling stories.
Every piece is a reflection of the fight inside you — the quiet resilience, the voice that says keep going.
And 5% of our profits go to the Magdi Yacoub Heart Foundation — because healing should go beyond fabric
Stay Connected
For any questions or support, feel free to reach out to our customer care team. At SUPER EGO , your satisfaction is our top priority — we’re always here to help and ensure a seamless shopping experience.